What do a model/actress and an IEEE internetworking protocol standard have in common? Both have been undeservedly maligned. Don't hate me because I am... Many of you are old enough to remember that shampoo add from the 80s featuring Kelly Le Brock,...
New expectations from consumerism have forced healthcare providers to rethink their patient engagement strategies. This article introduces seven recommendations to improve significant patient satisfaction by exploiting and leveraging real time...
Cool demos you can actually use at this year’s HITEC (part III) As a hospitality operations or IT lead, have you ever secretly wished for the ability to turn on your network use like you do a faucet in your home? Wished you could pay for only the...
Previously , I talked about the cool things happening on the guest side of the hotel and travel experience. There's also lots of exciting things happening in operations, as well as the front and back of the house! Here's a quick view of these, and...
Today while listening to Jim Cramer talk about Cisco’s results – Cramer is host of CNBC's Mad Money and a co-founder and chairman of TheStreet.com, Inc. – I was happy to hear him give credit to Alcatel-Lucent for the success we’ve achieved this year...
Once again, we’re hearing about another vulnerability in popular operating systems affecting websites and servers. We’ve been getting a lot of questions from our customers wondering what this bug is and whether our products and solutions are...
A tech executive I know was fond of saying “technology is successful when it is invisible.” Most users don’t think much about their deskphones. They just use them. The deskphone is so maligned in some circles, its demise seems imminent. Let’s...
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