About the author

If your SMB business is using your OmniPCX Office (OXO) RCE just to deliver voice to deskphones, it’s like keeping a Ferrari in a garage. You have a...
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Craig Walker
This article was originally published on No Jitter . Your customers are your central focus, and you need to be able to communicate how they want. It...
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Craig Walker
Much has been made in the media recently about new French legislation regarding the rights of employees to ignore work communications in the evening...
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Craig Walker
Last week at Enterprise Connect in Orlando, I had the pleasure to be a panelist in one of the sessions. The session in question was called “Reports...
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Craig Walker
In the world of business, getting it right can sometimes take a bit of work. But when something comes along and consistently gets it right for six...
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Craig Walker