By tag : Customer Service

How ALE managed the WannaCry cyber attack and our Service Desk experience using Rainbow cloud based Communication platform. The common attributes of...
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Jacques Goudet
Cisco often claims that it may charge a little more (a little?!) for its network switches than the competition, but when all things are considered,...
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Kevin Jennings
This article was originally published on No Jitter . Your customers are your central focus, and you need to be able to communicate how they want. It...
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Craig Walker
Why businesses MUST enable multi-channel customer interactions The Consumer Revolution forces organizations to rethink the way they engage with...
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Ed Youngblood