By tag : Insight and Analysis

Mobile guests are changing the experience game in hospitality. And continuous engagement can help you stay unique in a tough market. Let’s see some...
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Cristina Grigoras
Where does your guest’s experience start? Online? On the phone? At the hotel door? A surprising number of travelers prefer to purchase or reserve...
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Cristina Grigoras
The influence of change has no greater impact on today’s business leaders than that of the CIO and his IT teams. As innovation’s trajectory grows...
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Ed Youngblood
I have always promoted the use of collaborative sites among my teams and my peers to share information and foster collaboration. However, I never...
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Jacques Goudet
The hype surrounding the potential of IoT shows no sign of subsiding, and now IoT is morphing from a smart concept to reality - investment bank...
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Heitor Faroni
The key considerations for any SMB business owner before investing in a new phone system or new unified collaboration solution are whether this...
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Damien Delard
ALE was a Software-as-a-Service [SaaS] early adopter. Our first SaaS trial was for Customer Relationship Management [CRM] with Salesforce way back in...
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Jacques Goudet
This is part 2 of a series titled " Demythologizing Cisco " Safety, it might be said, is in the eye of the beholder. A sense of safety is often based...
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Kevin Jennings
I recently returned to the high technology industry after a nine year detour into the world of philanthropy. Prior to 2006, I had enjoyed a career of...
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Kevin Jennings
As a Star Wars fan, like most people, I look forward to the new movie that will hit our screens in December. Preparing for it means dusting off the...
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Neal Tilley