By tag : Insight and Analysis

It wasn’t long ago that the CIO mandate was simple to define. The role was clear and operational, customers were internal and IT was transactional...
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Ed Youngblood
As a technology journalist, I've heard a lot of talk about business agility over the years, but it's been mostly just that: talk . Agility, as it so...
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Tony Kontzer
No one is surprised when I try to draw every last ounce of value out of an asset or application. I suspect you’re not much different, whether it’s...
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Christophe Japiot
As we now know, when John Gage, the long-time chief researcher at the former Sun Microsystems, coined the phrase, "the network is the computer," he...
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Tony Kontzer
This is a continuation of my last blog on this topic. To refresh your memory, these are the four paths that I see UC taking. They mix the three core...
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Xavier Martin
At next month’s UC Expo in London, I’ll be part of a panel that discusses the future of Unified Communications. This type of event is always a great...
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Xavier Martin
As a guy who actually wears a watch I kept half an eye on Apple’s keynote via a live blog yesterday. What interested me most is the focus on the...
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rob hemmerich
Unified communications (UC) is supposed to be easier in the cloud. Cloud-based UC as a service (UCaaS) offerings were going to be a competitive force...
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Ed Youngblood
PBX hacking is big business for criminals, with fraud losses estimated to be in the region of $4.4 billion . This type of fraud does not discriminate...
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Manish Sablok
If your SMB business is using your OmniPCX Office (OXO) RCE just to deliver voice to deskphones, it’s like keeping a Ferrari in a garage. You have a...
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Craig Walker