By tag : Insight and Analysis

Unified communications (UC) is supposed to be easier in the cloud. Cloud-based UC as a service (UCaaS) offerings were going to be a competitive force...
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Ed Youngblood
PBX hacking is big business for criminals, with fraud losses estimated to be in the region of $4.4 billion . This type of fraud does not discriminate...
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Manish Sablok
If your SMB business is using your OmniPCX Office (OXO) RCE just to deliver voice to deskphones, it’s like keeping a Ferrari in a garage. You have a...
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Craig Walker
Video conferencing is going mainstream – our own customer research shows that 86% of enterprises already use or plan to use video technology. So...
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Manish Sablok
Steps to Successfully Delivering Technology into a New Age Classroom There are a growing number of K-12 schools who are adopting new technologies,...
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Neal Tilley
Once again, we’re hearing about another vulnerability in popular operating systems affecting websites and servers. We’ve been getting a lot of...
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Noel Reynolds
Over 70% of respondents to a recent survey of businesses indicated that the biggest concern they have when it comes to selecting a particular telecom...
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Vicki Vaughn
Being hunted down and persecuted was the farthest thing from my mind. To be honest my intentions were noble and sincere. Little did I know that for...
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Ed Youngblood
I traveled the last week of June to our offices in Paris and was reminded firsthand about the challenges IT teams have in supporting users in today’s...
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Joseph Raccuglia
The concept of Unified Communication (UC) has been around for the better part of a decade. Still, decision makers at end user organizations do not...
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Rob Arnold - Frost Analyst