By tag : Opinion

Video conferencing is going mainstream – our own customer research shows that 86% of enterprises already use or plan to use video technology. So...
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Manish Sablok
Access to cheap credit, poor employee productivity and escalating operational costs are common Small and Medium business (SMB) themes from across the...
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Manish Punjabi
If you’re a hotel manager, I don’t need to tell you that guest room telephones are not revenue generating and if anything, are costing you real money...
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William Tranchant
It’s easy today to disagree with IBM’s Mr. Thomas Watson’s famous quote of 1943 "I think there is a world market for maybe five computers". Computers...
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Giorgio Guidoni
The article originally appeared in Reseller Middle-East and envisions how modern contact centers are dominated by twitter handles and hastags instead of headsets. But can B2B companies consider Twitter as a service delivery option.
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Manish Punjabi
One of the favorite parts of my job is walking the floors of a hospital to observe how communications technology is working (or not). It’s a form of...
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rob hemmerich
Talking about the cloud is now a standard part of any exchange with our customers and business partners. And as mentioned in my previous blogs,...
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Lizardo Espinosa